Constellation Dealer Apps

IDS Service Mobile 20.1.55
Wouldn’t it be great if your service technicians could performtheirkey daily tasks from anywhere in the dealership? Thanks tothe IDSService Mobile App, they can! Our Mission is to provide anend toend mobile solution that enables dealerships to find newways tosave time and generate more revenue by innovating,automating, andcreating unrealized efficiencies through ourintuitive and easy touse app that will keep your techs in theirbays turning wrenches.This app is fully integrated with the IDSAstra dealer managementsystem and works on all devices runningAndroid version 7 or later.With this app, you will be ableto:---------------------------------------------------- -Increasetechnician productivity. Get your technicians to clock inand outof labors, update work orders, move between jobs and takerelevantphotos on the go and automatically attach them to the WO.-Accelerate checkouts. Take credit card payments and signaturesfromanywhere in the dealership to get your customers in and outfaster.Here’s what our customers had tosay:-------------------------------------------------------------“Wecan provide service to our customers right on the spot,withouthaving to go back and forth to a computer, which is a hugeplus forus.” - Jeremy Ketelsen, Ketelsen RV. “One of the featureswe likedabout the IDS Service Mobile App is the ability to takepictures ofunits, engines and parts, which we can then attach tospecific jobsand warranty claims. It allows us to increase theefficiency of ourwarranty process and gives visual history of aunit or part when itenters the dealership, removing any possibilityof futurediscrepancies.” - Carly Poole, Buckeye Marine.
IDS Mobile 2.0.10.4
Integrated Dealer Systems is proud to introduce a mobile appthatwill allow your service writer, technicians, salespeople, andpartsdepartment to perform key daily tasks from anywhere inyourdealership. Fast & Easy Unit Check-in: • Conduct a 360degreewalk around of the unit with a customer, add jobs using thevoiceto text feature, and take pictures to properly documentanycustomer wants, needs, questions or concerns. • Offercustomersadditional service opportunities while you inspect theunit. •Eliminate paperwork and speed up the customer experiencebycollecting your customer’s signature without returning totheservice desk. Increased Technician Productivity: •Enabletechnicians to clock in and out of labor lines, take picturesandprovide cause & correction without having to go back andforthto a computer. • Drive your hardware costs down by eliminatingtheneed to upgrade computers and replacing them with cheapertablets.Improved Communications: • Take pictures of the partsrequired andattach them to the work order to eliminate confusion inyour partsdepartment on which part to order. • Take pictures of anissue andupload to a manufacturer’s website for expeditedwarrantysubmission. Streamlined Inventory Management • Save timeandimprove efficiency by conducting year end and cycleinventorycounts with your mobile device. • Sell more by showing allunitdetails (including pictures and price) to a customer whileawayfrom your desk. Efficient Payment Processing • Speed upthecheckout process by taking credit card payments on a workorderusing a mobile device.* • Eliminate paperwork by capturingthecustomer’s signature and emailing them the receipt. Note:Thisfeature requires our integrated merchant services solutionwithChargeItPro “The concept of checking-in a unit using a mobileappis truly ground breaking. Any service we can provide toourcustomers right on the spot, without having to go back and forthtoa computer, is a huge plus.” Jeremy Ketelsen, Ketelsen RV "Oneofthe features we like about the mobile app is the ability totakepictures of boats, engines, and parts and attach them tospecificjobs and warranty claims. This feature allows us toincrease theefficiency of our warranty process and gives visualhistory of aunit or part when it enters the dealership removing anypossibilityof future discrepancies at the onset. " Carly Poole,Buckeye Marine